Responsible Gaming
Gaming Should Be Entertainment
At norwichcitypfc.co.uk, we believe that casino gaming should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.
Please gamble only with money you can afford to lose, and never view gambling as an investment or income source.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble at online casinos. We take age verification seriously and comply with all UK Gambling Commission regulations.
If you are under 18, or if gambling is illegal in your jurisdiction, you must not use our affiliated casino services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Gambling with money needed for essentials (rent, bills, food)
- Feeling anxious, irritable, or depressed when not gambling
- Needing to gamble with increasing amounts for the same excitement
- Failed attempts to cut back or stop gambling
- Neglecting family, work, or personal relationships due to gambling
- Borrowing money or going into debt to gamble
- Experiencing mood swings or emotional distress related to gambling
- Using gambling to escape problems or negative feelings
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Session Limits: Set time limits for your gaming sessions
- Account Pause: Take a break from gambling for a specified period
We encourage you to use these tools actively as part of your responsible gaming strategy.
Support Organisations & Resources
If you need help, confidential support is available from the following organisations:
United Kingdom
- GamCare – Free confidential support and advice
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous – Peer support meetings
Website: www.gamblersanonymous.org.uk
International Resources
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help, Please Reach Out
If you or someone you care about is struggling with problem gambling, please seek help immediately. There is no shame in asking for support – gambling addiction is a recognized health condition, and professional help is available.
Contacting one of the organisations listed above is free, confidential, and the first step towards recovery. They have trained advisors ready to listen and provide guidance tailored to your situation.
Your wellbeing is more important than any bet. Please gamble responsibly.